Online GP Appointment: Video or Phone, Same Day

Usually the same day. Daytime video and phone appointments run from 8am, and evening video appointments until 10:30pm, six days a week including Saturday and Sunday, so there is normally a slot within a few hours of booking. The booking page shows the next free times live; the "Next:" line above is read from the same diary.

£45 for a video or phone appointment between 8am and 5:30pm, and £65 for a video appointment between 5:30pm and 10:30pm. That is the whole fee: there is no registration or membership charge, no time limit, and the written summary and any referral letter are included. A private prescription is paid for at the pharmacy, and any blood tests or scans are priced separately.

Yes, where it is clinically appropriate, which covers most antibiotics, inhalers, creams, blood pressure and other regular medicines, contraception, hay fever and allergy treatment and much more. It is a private prescription, sent to you electronically or as a paper script, and dispensed by a pharmacy of your choice or delivered; you pay the pharmacy for the medicine. Controlled drugs are never prescribed remotely: that means opiates and related strong painkillers (codeine-based medicines, tramadol, morphine and similar) and sleeping tablets and related sedatives (zopiclone, zolpidem and benzodiazepines such as diazepam). Some other medicines need an in-person review first.

A private fit note (sick note) can be issued after a GP assessment where it is justified; it is accepted by employers in the same way as an NHS one, and the GP will say honestly if the illness does not warrant time off. Book the Sick Note + GP Appointment (£85), available 8am to 10pm, which includes the consultation and the note; if you would prefer to do it by phone rather than in clinic, call us and we will arrange that. Please note this is a private medical certificate, not an NHS Med3 fit note: if your employer or a benefits claim specifically requires a Med3, check with them first.

No. You book a single appointment with nothing to join, and you stay registered with your NHS GP. With your consent we send a summary of the consultation to your NHS practice so your record is complete, and your NHS GP can act on our letters and results. Many patients use us for the things the NHS cannot do quickly, and keep everything else where it is.

Phone is fine for most problems: infections, medication questions, mental health, results and advice. Choose video when the GP needs to see something, which means rashes and skin, eyes, throats, swellings, injuries, and anything involving a child, and for a longer conversation where it helps to see each other. Evening appointments are video only. Either way the appointment has no time limit.

Yes. Video appointments run until 10:30pm (£65 after 5:30pm), and daytime video and phone appointments are available on Saturday and Sunday at the normal £45. If you need to be seen in person out of hours, a late in-clinic appointment at Kings Heath runs from 6pm to 10:30pm (£195).

Anything that needs a physical examination: abdominal pain, lumps, injuries, chest sounds, blood pressure checks, and some children's illnesses. The GP will tell you during the call if that applies and move you to an in-clinic appointment. Controlled drugs (opiates and related painkillers, sleeping tablets and related sedatives) are not prescribed remotely, we cannot issue NHS prescriptions or NHS referrals, and some forms and medicals need tests or an examination. Emergencies are for 999, not an appointment.

Yes, with a parent or guardian present on the call. Rashes, fevers, coughs, ear and throat problems, tummy upsets and skin conditions are commonly assessed by video, where the GP can see the child. Babies and young children are more likely to need to be examined in person, and the GP will say so straight away if that is the safer route.

Yes. The GP can write a private referral letter to a consultant of your choice or ours, order blood tests from our catalogue (taken at our Birmingham clinic, a partner clinic near you or at home) and arrange an ECG, spirometry, echocardiogram or scan. Results are reviewed by the GP and explained at a follow-up, and copied to your NHS GP with your consent.

The consultation is held under the same confidentiality and record-keeping rules as a face-to-face one, by a GMC-registered GP at a CQC-registered clinic. For video you need a phone, tablet or computer with a camera and a quiet, private spot; the secure link is in your confirmation email and opens in the browser, with no app to install. Have your medication list and any recent results to hand.

Our clinic is at 1 High Street, Kings Heath, Birmingham B14 7AR, opposite the railway station with on-site parking. In-clinic GP appointments are £65 in the daytime and £195 for a same-day late appointment between 6pm and 10:30pm, and home visits can be arranged by phone. If the GP decides during an online appointment that you need examining, we will say so straight away and help you arrange an in-clinic appointment, often the same day.